Membership Has its Rewards
Earn and Track Your FordPass Rewards™ Points
Turn Your Points Into Service Discounts
Exclusive Offers and Discounts
FordPass Rewards™ FAQ
Owner Advantage Rewards (OAR) was converted to FordPass Rewards.
- Dealer-funded Service Rewards — Migrated into equivalent value of FordPass Rewards Points and will be available for redemption at any participating Ford dealership
- Earned Oil Changes — Awarded 5,000 FordPass Rewards Points per oil change (gas or diesel)
- New Vehicle Sales Rewards and any Oil Change Credits. Sales rewards and oil change credits will not be converted to FordPass Rewards Points
Membership
Joining FordPass Rewards is easy. When customers download the FordPass App or register on www.ford.com/support, they automatically become members of FordPass Rewards. Get started by downloading the FordPass App for iPhone or Android. A FordGuide and the dealership can also assist with enrollment.
No. Accounts may not be combined, and any earning and redemption is separate.
Yes, a member has the same earning and redemption opportunities at participating Quick Lanes as they do in dealership service lanes.
*The same earning, redeeming, and membership details applies to Lincoln Owner accounts and Lincoln Access Rewards members. Lincoln and Mercury vehicles fall under the Lincoln Access Rewards Program and these owners should create a Lincoln Owner account to participate in earning and redeeming rewards.
Members can see FordPass Rewards Points balances when logged in to their account or in the FordPass App under the Account tab. The dealer can also look up the balance.
FordPass Rewards is available to everyone. Customers can join when they purchase a new vehicle or later in their ownership.
FordPass Rewards members will receive member-exclusive communications via email, in-app messaging or other forms of digital messaging.
Earning Points
FordPass Rewards Points can be earned through the purchase of Motorcraft® or Omnicraft™ parts, and any associated labor from participating Ford dealerships and by members participating in activities and offers from Ford, through the FordPass App or website. Point-earning opportunities could include (not all available at program launch):
- Points with new vehicle purchase for completing the following:
o Purchasing or leasing a new retail Ford vehicle from a participating dealer
o Purchasing a qualifying Ford Certified Pre-Owned Vehicle from a participating dealer
o Activating and maintaining FordPass Connect modem*
o Joining FordPass Rewards within 60 days of purchase
- Points with Ford Certified Pre-Owned vehicle purchase or lease for joining within 60 days of purchase**
- Having your vehicle serviced (retail repair orders only) at a participating dealer (restrictions apply.)
- Setting a preferred dealer
- Completing a digital brand experience (e.g., survey, video)
*Modem must be activated within 60 days of purchase through the FordPass App on a smartphone and remain active for at least 6 months after activation. Buyers of non-modem equipped vehicles will also receive Points after enrollment. Visit a participating dealer for details.
**Buyers of Ford Certified Pre-Owned vehicles will receive Points for complimentary maintenance after enrollment. Modem not required. CPO vehicles purchased between August 1, 2019 and November 13, 2019 are eligible for 11,000 Points. CPO vehicles purchased prior to August 1, 2019 are not eligible for this offer. Visit a participating dealer for details.
Members will earn Points when they purchase a Ford, Motorcraft® or Omnicraft™ part and any associated labor from a participating Ford dealer. Members will earn 10 Points per $1 spent. Non-Ford parts or services will not earn Points.
Earning is limited to repair orders with a Ford, Motorcraft or Omnicraft part.
Not at this time.
Points will be deposited into a member’s account within ten (10) days of the qualifying service transaction and 30 days of the sales transaction. Certain activities may require additional time to validate qualifying transactions.
Yes. FordPass Rewards Points can be redeemed at any participating dealer.
Please contact the Rewards Center at 833-385-0516 (U.S. only).
There is no cap on Point earning or redemption.
Redeeming Points
FordPass Rewards™ Points can be redeemed for any qualifying transaction at any participating dealership. A member may also redeem Points toward the purchase of a new vehicle at a participating dealership.
No. At this time, FordPass Rewards Points cannot be gifted to another FordPass Rewards member.
FordPass Rewards Point balances expire and are forfeited when a member has not earned Points, redeemed Points or fulfilled a reward earned through FordPass Rewards for 365 consecutive calendar days. App usage does not qualify as activity needed to keep Points from expiring. To help in these uncertain times, expiration of FordPass Rewards Points has been extended to April 1, 2021, for Points earned prior to April, 2020. Points earned after April 1, 2020 will expire at the 365-day mark with no other activity.
Not at this time. FordParts.com doesn’t currently integrate with the FordPass ecosystem.
Complimentary Maintenance
FordPass Rewards provides 42,000 Points with the purchase or lease of a new vehicle and the activation of FordPass Connect. The FordPass Rewards Points may be used in a variety of ways: Members will have the choice to redeem the Points toward their first three maintenance visits, save their Points for a later service need or put them toward their next new vehicle purchase or lease. Customers who purchase or lease a Ford Certified Pre-Owned vehicle will earn 22,000 Points if they join within 60 days of vehicle purchase.
- Purchase or lease a new retail Ford vehicle from a participating dealer
- Activate and maintain FordPass Connect modem*
- Join FordPass Rewards within 60 days of purchase
Ford Certified Pre-Owned vehicle purchasers must join FordPass Rewards within 60 days of vehicle purchase.**
*Modem must be activated within 60 days of purchase through the FordPass App on a smartphone and remain active for at least 6 months after activation. Buyers of non-modem equipped vehicles will also receive Points after enrollment. Visit a participating dealer for details.
**Buyers of Ford Certified Pre-Owned vehicles will receive Points for complimentary maintenance after enrollment. Modem not required. CPO vehicles purchased between August 1, 2019 and November 13, 2019 are eligible for 11,000 Points. CPO vehicles purchased prior to August 1, 2019 are not eligible for this offer. Visit a participating dealer for details.
No, a smartphone or tablet is required for modem activation
Yes, in this case, the customer does not need to connect a modem, but they must enroll in FordPass Rewards and purchase or lease a new vehicle to earn the 42,000 Points.
Members receive 42,000 FordPass Rewards Points for a new gas-powered vehicle and 75,000 Points for a new diesel vehicle — enough Points to use toward complimentary maintenance on your first three maintenance visits or for future select services or new vehicle purchases. Members who purchase or lease a Ford Certified Pre-Owned vehicle earn 22,000 Points.
42,000 FordPass Rewards Points are available for new vehicle purchases. Ford Certified Pre-Owned vehicle purchasers will earn 22,000 Points. Used vehicles do not qualify.
All customers need to join FordPass Rewards by enrolling online at FordPassRewards.com, or via FordPass app download in order to earn Points for complimentary maintenance with their new vehicle purchase/lease. Modem activation within 60 days of vehicle sale and for at least 180 days is also required in order to earn Points for complimentary maintenance for any vehicle that is modem-equipped and supported by the FordPass App.*
2020 Model Year and beyond Plug-In Hybrid Electric (PHEV) vehicles are supported by the FordPass App. Owners of these vehicles need to download the FordPass App to enroll in FordPass Rewards and activate their modem to earn FordPass Rewards Points for complimentary maintenance with their purchase.*
C-MAX Energi, FusionEnergi, and Focus Electric are not supported by the FordPass App, but are compatible with the MyFord Mobile app. Owners are encouraged to download and use MyFord Mobile to enjoy benefits of connectivity. These customers are still eligible to earn FordPass Rewards Points for complimentary maintenance with their new vehicle purchase/lease by enrolling online or via FordPass app download.**
*FordPass App, compatible with select smartphone platforms, is available via a download. Message and data rates may apply. Buyers of non-modem equipped vehicles will also receive Points after enrollment. FordPass Connect (optional on select vehicles), the FordPass App and complimentary Connected Service are required for remote features (see FordPass Terms for details). Connected service and features depend on compatible AT&T network availability. Evolving technology/cellular networks/vehicle capability may limit functionality and prevent operation of connected features. Connected service excludes WiFi hotspot.
** MyFord Mobile (optional on select vehicles), the MyFord Mobile App., and FordPass Connect Service are required for remote features (See FordPass Terms for details.). Service includes a trial for remote features, excluding Wi-Fi hotspot, that starts with original vehicle sale date (after which, fees may apply). Connected service and features depend on compatible AT&T 3G network availability. Evolving technology/cellular networks/vehicle capability may limit future functionality and prevent operation of connected features. Length of trial varies depending on vehicle model year.
Members benefit by receiving 42,000 FordPass Points for a gas-powered vehicle and 75,000 Points for a diesel — enough Points to virtually eliminate the cost of up to three scheduled service visits or for future select services or new vehicle purchases.
A member choosing to use the Points for maintenance can expect to cover the following visits and services:
- 7,500-mile service: Oil & filter change, tire rotation and multi point inspection
- Members Redeem: Gas: 11,000 Points; Diesel: 20,000 Points
- 15,000-mile service: Oil & filter change, tire rotation and multi point inspection
- Members Redeem: Gas: 11,000 Points; Diesel: 20,000 Points
- 22,500-mile service: Oil & filter change, cabin air filter, tire rotation and multi point inspection
- Members Redeem: 20,000 Points; Diesel: 35,000 Points
- 7,500-mile service: Oil & filter change, tire rotation and multi point inspection
No, all new vehicle retail sales/leases are eligible with a sale date on or after the national launch of FordPass Rewards.
Yes. Members may use their Points for maintenance, or anything else that can be redeemed for in FordPass Rewards. This could include a discount towards the purchase of their next vehicle.
If a member deactivates the modem on their vehicle prior to the required 180-day period the FordPass Rewards Points earned (42,000 Points for gas and 75,000 Points for diesel) will be removed from the member account. If the member has redeemed part or all of the earned rewards, FordPass Rewards will deduct the remaining Points from the member account.
It can take up to 30 days for the Points to appear in the member’s FordPass Rewards account. Contributing factors include: the vehicle sale report date from the dealership, the modem activation date and the date the customer joined FordPass Rewards.
FordPass Rewards Visa Card
FordPass Rewards is available to anyone who wants to sign up and earn 10 FordPass Rewards Points1 per $1 spent on eligible service and maintenance. The FordPass Rewards Visa is a credit card that earns Points on every purchase — wherever you go. No matter how you earn the Points, you can redeem them on your Ford Dealership Purchases.
Joining FordPass Rewards is easy. When customers download the FordPass App or register on owner.com, they automatically become members of FordPass Rewards. Get started by downloading the FordPass App for iPhone or Android. A FordGuide and the dealership can also assist with enrollment.
Yes. When customers accept terms and conditions for FordPass (either through the app or online), they are automatically enrolled in FordPass Rewards. If FordPass members joined prior to March 2019, they will need to accept the new terms and conditions and will then be enrolled in FordPass Rewards.
You must first make sure you enroll in FordPass Rewards. Once you are a member, just click apply now at the top of this page to submit your application.
Simply enroll online at FordVisa.com or download the FordPass Rewards Visa app (available in the App Store® and on Google Play®). You can check your balance, monitor transactions, view statements, make monthly payments and more.
No, so enjoy having one less fee to think about every year.
The Special APR2 Financing offer is available every time you use your FordPass Rewards Visa for Ford Dealership Purchases of $499 or more. Remember, purchases must be in a single transaction but can be multiple items. It’s automatic! There’s nothing extra you need to do.
When using your card on Ford Service purchases, your Points will actually stack: You’ll automatically earn 5% Back in Points on Ford Dealership Purchases plus 5% Back in Points with FordPass Rewards.
No, the FordPass Rewards Visa is completely separate. The FordPass Rewards Visa is a traditional credit card that can be used everywhere Visa is accepted. The Ford Service Credit Card is a private label card that can only be used at participating Ford dealerships.
We’re here to help. If you have questions about your account, contact us at 1-866-795-8053 to get the answers you need.
